How Transcripts Can Help the Deaf and Hard of Hearing Community and Help Your Business

Video and audio content is found everywhere in the world today, so it's important to remember the Deaf Community when creating or disseminating content. People who are hearing impaired or deaf need extra support in order to communicate fully within society, so a text transcript can go a long way in assisting people in their daily communications.

Anything that you can make an audio recording of, including lectures, meetings, church services, seminars, or classes, can all be transcribed to help the hard of hearing access your content. The Americans with Disabilities Act (ADA) requires that reasonable accommodations are given to provide efficient communication with people who are deaf or hard of hearing. This requirement applies to employers providing accommodations to employees, and also places of public accommodation, like restaurants, hotels, medical offices, pharmacies, retail stores, museums, libraries, parks, and day care centers. If you own or operate any of these types of businesses, staying compliant with the ADA can help everyone.

As an organization, it's beneficial for you to provide accurate and detailed transcripts to make your information available to all people, no matter their ability. When an actual professional works on the transcription, and can note the complexities of the speech, it's easy to convey your message to all audiences.

Having transcriptions of your content available to all provides a more inclusive environment for the deaf and hearing-impaired community as well as to people whose learning styles make reading text easier to disseminate and process. Those with hearing difficulties rely on the availability of services like these to function productively as members of society. In addition, your content is made available to a wider and more diverse audience. Contact Connecticut Secretary today to learn more about the transcription services we offer.

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